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FAQ's

– WHY SHOP WITH US? –

We here at Avishag Arbel are on a mission – we want give every woman the opportunity to express herself through her clothes, even as a mom-to-be. Our clothes are made for women, by women, and are guaranteed to offer you unbeatable quality, unparalleled comfort, and impeccable style that enables you to continue expressing your beautiful self, whether you’re in your first trimester or third.

Our maternity designs encompass everything from comfy casual leggings to luxurious evening dresses, cozy layering staples to stylish nursing tops, and everything else in between.

Avishag Arbel has been one of Israel’s leading maternity wear brands for over 15 years, and we’re proud to continue offering nothing but the best to expectant moms all over the world.

– WHAT ABOUT THE CLOTHES? –

Our maternity clothes are made to grow with you, and last you well beyond your pregnancy. We hand select and utilize only the highest quality fabrics and materials for every piece and design, so you can shop with confidence.

Plus, all of our clothes are modeled exclusively on real pregnant women, so you can see how they really fit – no fake bumps!

– WHAT IF I DON’T LOVE IT? –

We hope you’ll love every Avishag Arbel piece you receive, but if something doesn’t work out, no hard feelings! We’ve got quick, easy, and FREE returns, so you can buy with confidence.

– HOW DO I KNOW WHEN AN ITEM WILL BE BACK IN STOCK? –

Avishag Arbel will oftentimes restock very popular pieces. If you find something on our website that you like, but is not currently in stock, you can sign up to receive an email notification if and when the item is restocked.

– WHAT DO I DO IF I FORGOT MY PASSWORD? –

You can reset your password here!

– WHAT DO I DO IF I CAN’T LOG IN? –

If you’re having trouble logging into your account, please reach out to our customer service team at service@avishagarbel.com.

– WHICH PAYMENT METHODS DO YOU ACCEPT? –

Currently, we accept the following payment methods:

-        Credit Cards: Visa, MasterCard, American Express

-        Apple Pay

We do not accept:

-        Cash/COD

-        Checks

-        Money orders

– WHEN WILL MY ORDER SHIP? –

Orders typically take 1-2 business days for processing, after which they will ship out directly to you with one of our trusted courier partners. You will receive an automated email with full tracking information as soon as your order dispatches.

– CAN I CANCEL OR MAKE CHANGES TO MY ORDER? –

If you’ve not yet received a confirmation email that your order has shipped, we may still be able to make changes to it or cancel it for you. If you want to make changes to your order, please reach out to our customer service team at service@avishagarbel.com.

– DO YOU SHIP INTERNATIONALLY? –

Avishag Arbel ships to a variety of countries around the world. If you do not see your country in the drop-down menu at checkout, it means we unfortunately cannot ship to you right now.

– HOW DO I START A RETURN? –

If you’re unhappy with your purchase for any reason, Avishag Arbel offers free returns for all US customers within 14 days of delivery. To start a return, simply follow the instructions on the return form you received with your order, or reach out to our customer service team at service@avishagarbel.com for assistance.

Please note that we’re only able to offer returns for a refund at this time. If you’d like to receive an item in a different size or color, please place a new order.

Please ensure that all returns are returned in their original packaging, unwashed, unworn, with original tags, and in the same condition in which they were received. Returns that do not meet these criteria will not be accepted.

All intimates – including but not limited to underwear and swimwear with the protective liner removed – are not returnable for hygiene reasons.

– WHEN CAN I EXPECT MY REFUND? –

Once your return arrives at our returns warehouse, please allow up to 5 business days for processing in order to receive your refund. You’ll receive an email notification once your refund has been issued. Please note that it may take up to 6 business days for the refund to show on your original payment method.

– HOW CAN I EXCHANGE AN ITEM FOR A DIFFERENT COLOR OR SIZE? –

We are currently only able to offer returns for refund, so if you’d like to receive an item in a different size or color, please place a new order.

– HOW CAN I GET IN TOUCH WITH YOU? –

You can reach out to our customer support team at service@avishagarbel.com, and one of our customer service agents will get back to you as soon as possible.

You can also get in touch with us on social media via Instagram: @avishagarbel_com or Facebook: Avishag Arbel Maternity.

We also offer support by phone on Sunday - Thursday from 9:00 AM to 6:00 PM IDT us at +972-3-6816008.

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